- Think
- Make
- Listen
- Learn
- Discover
- Grow
We're a design, UX, research, development & digital product studio
- Open Conversations
We listen to understand you and your customers
- Vision & Strategy
We discover your unimagined digital future
- Collaboration
We partner to amplify your capabilities
- Research & Testing
We are data led and evidence based
- Modern Development
We build scalable & sustainable products
- Research
- Brand Design
- UX/UI Design
- Design System
- Development Support
Combining strategic thinking with in-depth user insights and the second to none methodology, design ethos and delivery process; the Pollen team have helped transform Mortgage Choice from being a brand built by brokers for brokers, into a state-of-the-art customer-first experience.
- Brand Strategy
- eCommerce Platform
- Campaign Development
- Content Curation
- Social Activation
Pollen have transformed the brand's online position, raised our profile and shifted the sales north. They went above and beyond the original brief.
- Digital Vision
- Acquisition Strategy
- Data Strategy / CRM
- Website UX/UI
- Customer Research
The discovery and subsequent investigation combined with proposed strategies have helped the organisation drive measurable and successful commercial and customer experience outcomes.
- Stakeholder Workshops
- Digital Storytelling
- UX/UI Design
- Design System
- Development Support
Pollen’s processes, from initial road mapping through to the creative and project management were really strong and ensured there was complete transparency from beginning to end. A really impressive team we hope to work with again.
- Stakeholder Workshops
- Persona Development
- Product UX / UI
- User Validation
- Implementation Support
Pollen was able to clearly define our customer needs and deliver a simple, intuitive solution to a previously complex service. The results since the relaunch of our booking application speak volumes for the input provided by Pollen during this project.
- Stakeholder Workshops
- UI Design System
- User Validation
- Accessibility Testing
- Implementation Support
We were impressed with the team's dedication to inclusivity. Our increased 2.1 accessibility requirements were tested with empathy and compassion on participants with a diverse range of needs.
