We’re a digital design, UX agency and product studio, creating premium brand experiences

We are a team of expert-practitioners with over two decades of practice building premium branded digital experiences.

We believe that innovation is born in curiosity, and we look for insights through human-centered design practices, data analysis and experimental discovery. Then turn these insights into rigorously crafted brand experiences using design, creativity and technology.

We also have an entrepreneurial spirit, building our own products as well as working alongside startup and product teams partnering to delivering meaningful value and impact in the areas of digital product, brand and growth.

Turning design thinking into design doing

Digital Consulting

We're design thinkers. Digital business design consultants with a customer centric approach. We audit the current situation, assess the market, set the vision and define smart strategies that deliver true business and customer value.

Project Initiation
— Customer Research
— Current Situation Audits
— Market Insights and Competitor Analysis
— Content & Engagement Strategy
Digital Product Strategy
— Data Strategy
— Customer Experience Strategy
— Stakeholder Engagement
— Digital Service Design
— CTO As A Service

User Experience - UX & Research

We're design doers. Our design team turn insights into action, using agile practices we design, test & iterate at every stage to produce user validated, premium brand experiences.

User Experience - UX Design
— Brand Design
— Product Design
— Prototyping
— Design Sprints
— UX Qual Research & Discovery
— Visual / Interface - UI Design
User Testing & Design Validation
— Content Production

Digital Platform Design & Build

We make things. We've been doing it for over a decade and we've learned a trick or two along the way. Using our agile studio methodologies, our product team executes flexible and robust solutions, always with an eye for the finer details.

— Rapid Prototyping
In-house development
Websites and applications
— Data and real-time intelligence
— SEO, Tracking and Analytics
— MVP Roadmapping
— Platform Integrations

Digital Infrastructure

We build on solid foundations. We understand that your data and digital infrastructure is critical to your products success. We set you up for scalability, security, and ensure you get the most out of your data.

— Google Cloud & AWS architecture
— DevOps & Platform Automation
— CI/CD Pipelines and Cloud Orchestration
— Information Security
— Data Engineering and ETL workflows
— Machine Learning Advisory

We’re a curious bunch

Brett Mitchell
Andrew Knott
Technical Director
Ross Gales
Design & Strategy Director
Rebecca Smith
Executive Producer
Jules Batstone
Senior Producer
Ann Luu
Senior Producer
Brett Walsh
Design Lead
Carmine Mastrantone
User Experience Design Director
Natalie Kempster
Producer – Operations
Alex Bonilla
Senior Developer
Hugo Vann
Senior Art Director
Lorraine Chung
UX Researcher
Scott Blissett
Senior Digital Designer
Digital Designer
Ashley Rankin
UX Designer

Sound like somewhere you'd like to work?

We’re always looking for exciting new talent to join our team. If you think you’d be a great fit at Pollen, drop us an email and tell us why you think you'd fit right in.

Let's do digital business

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