Case Studies Archive
University of Wollongong Colleges. Helping students get instant, accurate answers.
Mortgage Choice: Transforming the mortgage experience | Pollen. Read about how a refreshed look and set of user flows led to a conversion rate of 93% for new leads.
GrainGrowers case study: The best in its field | Pollen Digital. GrainGrowers is a voice for Australian grain farmers with grower members across the country. They work with media and policy makers to foster a more profitable and sustainable grains industry.
Department of the Premier and Cabinet SA: A unified design system. We partnered with South Australia's Department of Premier and Cabinet to build a design system for a consistent approach to design and user experience.
Space Industry Association of Australia Rebrands with Pollen. Read about how Pollen helped Space Industry Association of Australia revamp their brand identity to better represent the industry, its members, and its vision for the growth of the Australian space sector.
Beem It case study: Designing better money moments | Pollen Digital. Beem_It engaged Pollen as an independent UX, research and design team prior to its initial launch. At this stage the product was an ambitious prototype that was pushing the boundaries of how users interacted with finance apps.
Justice Connect: Helping pro bono lawyers to help those in need. Justice Connect is a charity network of thousands of the nation’s best legal minds, coming together to help people and organisations find legal solutions to their everyday problems.
Beautyheaven case study: A redesign of Australia's largest beauty website. We reinvigorated beautyheaven's website to increase user engagement and advertiser revenue, using extensive audience research insights for a user-first approach.
Future Women case study: A platform for every woman | Pollen Digital. Future Women sought to be a club for savvy women to connect, learn and lead.
Peter Gilmore: An interactive food documentary | Pollen Digital. A deeply engaging high fidelity iPad experience tracking 8 key dishes, their ingredients and provenance.
Simon Johnson: Transforming an Australian food icon | Pollen. A woocommerce platform for one of Australia's finest providores.
MCA: Connect with the stories behind the artworks | Pollen. Discover how Pollen helped the Museum of Contemporary Art enable their visitors to access insightful stories behind the museum’s vast collection via their smartphones. Visitors can scan artworks to prompt audio and video guides featuring artists and curators, artist profiles and learning activities for kids.
Creating the Future of Car Buying | Pollen Digital. Discover how Pollen Digital partnered with an industry-leading automotive marketplace client to create the future of car buying. Our team conducted extensive research and collaborated closely with the client to design and develop a cutting-edge platform that redefined the buying experience. See how we can bring our expertise to your digital products. Contact Pollen Digital today.
Helping the Human Rights Commission better understand its users. Evaluating the effectiveness and user-centricity of the Australian Human Rights Commission websites, identify challenges users experience and gain clarity on user information needs.
Gumtree Case Study: Redefining the Online Marketplace | Pollen Digital. Explore our Gumtree case study to see how we redefined the online marketplace with a human-centered approach. Our team at Pollen Digital conducted extensive research and collaborated closely with Gumtree to imagine new features and functions. Partner with us to take your digital product to the next level. Contact Pollen Digital today.
MCA case study: An online platform for art and ideas | Pollen Digital. A brand new, ambitious digital experience for the MCA. In a series of engaging, participatory co-design workshops we collaborated with MCA staff and artists advisory groups to develop the key concepts for the new Django powered website.
A fresh perspective to a global design event. A fresh perspective to a global design event
Deaf Children Australia: Designing an always evolving resource. An audience focussed digital experience that is built on understanding.
Seedkit: Empowering social enterprises to communicate impact. Pollen was engaged to work with these partners to design a free, all-in-one social enterprise evaluation and data platform that can help social enterprises measure, track, report, and communicate their financial performance and social impact.
Gumtree: Making a vibrant marketplace more vibrant | Pollen. A new local brand treatment for Australia's most popular digital marketplace.
Alpha-H case study: More than just a makeover | Pollen Digital. A leader in corrective and preventative skincare, Alpha-H is a proudly Australian owned global success story. With products stocked in over 25 countries and used by over 1000 clinics worldwide.
Hyde Park Barracks Museum: An inclusive telling of Sydney’s history. Working closely with the Hyde Park Barracks Museum (HPBM) team, Pollen was tasked to create a Digital Inclusivity Plan for the their visitor website experience as part of the 2020 museum re-opening.
Researching the Role of Digital Tools for Australians with Arthritis. Explore how Pollen partnered with Arthritis NSW to research the digital habits of arthritis patients, uncovering insights to better support their health journey through technology.
Kincare case study: Reshaping aged care for the customer | Pollen Digital. KinCare is one of Australia’s largest family owned and most respected in-home aged care and disability support providers. The business has been in operation since 1992, and employs over 3000 home care workers.
Vennu: A digital destination for community spaces | Pollen Digital. Discover how we helped Vennu create a digital destination for hiring community spaces, from research to developing an MVP that included all prioritised features.
A human touch to a data-driven Industry. A human touch to a data-driven Industry
GML Heritage case study: Bringing heritage into the modern | Pollen Digital. Our aim was to position GML as industry thought leaders, forging a future that was built on the foundations of its past. To do this, we created a framework for communication that was supported by the three pillars at the heart of their business – projects, people and perspectives.
Canstar case study. Performing continuous improvement on a high usage platform requires a delicate balance. Find out how we helped.
City of Sydney: Designing the journey to Sydney’s biggest party. The City of Sydney challenged Pollen to design the user journey of the 2 Million people planning their New Years Eve experience in Sydney.
Transforming Nanda\Hobbs Gallery's Brand Identity with Pollen Digital. Learn how Pollen Digital helped Nanda\Hobbs Gallery reposition their brand and establish themselves as a premier contemporary art gallery in Australia. Read our case study now.
How Pollen Digital Boosted Campos Coffee's Mobile Conversion Rates. Learn how Pollen Digital tackled Campos Coffee's ecommerce conversion problem with an expert review, Google Analytics analysis, and Fullstory session replays. Our tailored solution improved the customer experience and resulted in a significant increase in mobile conversion rates. Discover our approach to web design and development and the impact it had on Campos Coffee's business.
Workforce management that puts workers in control of their credentials. MyPass connects workers, employers and training providers with shared access to verified worker competency, experience and skills data
Quay case study: Bringing the luxury of Quay online | Pollen Digital. A luxurious site for the most exclusive Sydney restaurant.
Reforest | Pollen - Bridging Sustainability & Consumer Engagement. Discover how Pollen enabled Reforest to present a compelling vision to businesses, merging consumer engagement with genuine sustainability. Dive into our strategic design process, turning the concept of carbon offset contributions into a tangible asset for businesses. Learn how we blended technology and purpose, creating an impactful tool that both informs and empowers.
Family by Family: Helping families help each other | Pollen. A mobile app platform for connecting families together with digital coaching.
Creating the best agile tool for agencies.. Find out how we've created our own tool to help us stay agile in a dynamic design and technology service business.
ModiBodi: Making a much-loved brands shopping experience stand out. Explore Pollen's transformative redesign of Modibodi's five beloved e-commerce stores. Our team revamped not only the visual appeal but also enhanced the information architecture. Leveraging Shopify's latest product update, we provided extensive customisation, empowering Modibodi to effortlessly manage their online presence
TACSI case study: Making an impact on families in need | Pollen Digital. With our continued relationship with The Australian Centre for Social Innovation (TACSI), Pollen were approached to redevelop the website for one of their foundation programs, Family By Family. A program designed to help families build better lives, through peer-to-peer coaching and professional mentoring.
Make your your digital presence indispensable. Provide a clear, simple and useful user experience when you have a comprehensive understanding of your target audiences.
Hyde Park Barracks: Creating an inclusive online experience | Pollen. Our collaborative partnership with Sydney Living Museums led to much deeper audience insights, ensuring our solution truly met user needs.
Prezzee case study: Reinventing the gift card experience | Pollen Digital. A full platform and mobile app build for a stellar Australian startup.
Upwire case study: Launching a new communications platform | Pollen Digital. We love working with tech start up businesses that are genuinely solving real world business problems. We really appreciate the enthusiasm and drive, the speed of decision making and the lack of red tape to get things moving.
Secure Parking: Refining parking. Secure once again engaged Pollen to help define how their digital platforms need to be adapted and expanded in order to make the undertaking a success.
DEXTF: Redefining the DeFi Fund Management – UX/UI Design. Learn how Pollen partnered with DEXTF to create a more streamlined and accessible crypto investment experience using DeFi, and how it transformed the industry.
Redux case study: A lean approach to fitness | Pollen Digital. A pragmatic, considered platform for a new fitness programme startup in Byron Bay.
HCF case study: Not just any four-letter word | Pollen Digital. A lyrical poem, developed in collaboration between Pollen and a handful of young Australian creatives. Pollen worked hand-in-hand with typographic, motion and voice artists to bring the poem to life in video.
eBay case study: A quick redesign for 50+ million users | Pollen Digital. Following our work on the Gumtree iPad App, eBay Classifieds US enlisted Pollen to re-architect the home screen for their Android and iOS Mobile Apps.
St Hugo: Reflecting the luxury and sophistication of St Hugo wines. Pollen were tasked with creating a digital ‘brand home’ for Barossa based pedigree wine label, St Hugo. We created a deep, satisfying Drupal powered content experience like no other.
The easier way to find a park. The simplified online parking booking platform validated by rigorous user testing.
Sonder case study: Connecting with people in times of need | Pollen Digital. Personal safety and welfare start-up, Sonder, came to us with a unique brief. They wanted to validate the core proposition of their app and refresh the overall look and feel with their new branding.
Taxonomy of Design for Aesop. A Webby Award Winning (Art Direction) site for Australia's premium brand. Aesop is one of the world's most revered brands, renowned for their dedication to design through their minimalist packaging and individually unique retail stores.
Dolmio case study: Undisrupting dinner time | Pollen Digital. An amazing device for bringing families back together.